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PSU - PSU Ward Clerk/Telemetry Tech, Argyle FT, M-F, 7a-3p

Location: Argyle, TX
Date Posted: 03-14-2018
  • The Ward Clerk/Tele Tech demonstrates skills basic to Ward Clerk training, and must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served. 
  • The tech must demonstrate knowledge of the principles of growth and development over the life span and interpret the appropriate information needed to identify each patient requirement relative to his or her age-specific needs. 
  • All care is monitored by an RN.
  • The Tech must exhibit a positive, friendly attitude; have good communication skills and exemplary customer service skills.
  • The tech must actively participate in the Unified Leadership Council. 
  • Complete Unit Specific training as determined by the Unit Manager.
  • The Telemetry Tech is an individual who will obtain or who has already obtained knowledge and skill interpreting cardiac rhythms through classes provided by WHS and through on the job training. 
  • Tele Tech will be responsible for providing accurate documentation of cardiac rhythms every four hours and as needed per individual patient cardiac changes. 
  • Tech’s will work well with other departments, perform duties within, and maintain a safe environment. 
  • A professional appearance must be maintained at all times.
  • The Ward Clerk assumes responsibilities for clerical support of the nursing unit.  This may include but is not limited to the following functions:
  • 1.) assist in the admission and discharge process;
  • 2.) maintain patient records;
  • 3.) maintain accurate communications: coordinates unit communication with other departments in customer-friendly and safe atmosphere;
  • 4.) transcribe physician orders;
  • 5.) maintain an efficient nursing station;
  • 6.) other duties as assigned by supervising RN. 
  • 7.) the ward clerk must be proficient in Microsoft Word and Microsoft Excel.
Customer Service Excellence:
  • Customers defined as patients, families, visitors, co-workers, our community and business partners. 
  • Fosters positive working relationships across departments and campuses to represent Wise Health System as a unified supportive system. & Wise Health System’s mission, vision, and values.
  • Engages full spectrum of communication excellence:  models integrity, personal accountability, engagement, communication bridges, active listening, open dialogue, empathy, understanding and interest. 
  • Acknowledges and respects individual cultures, values, beliefs and preferences. 
  • Practices self-care and certification renewal.
  • Willingly takes the initiative to improve customer service. 
  • Collaborates with interdisciplinary team for efficient and safe patient care.
  • Accepts all other duties as assigned.
  • Reports operationally to the Unit Charge Nurse, and administratively to the PSU Manager with oversite by the Argyle Chief Clinical Officer (CCO).
  • Directly supervises no employees.
  • Hourly, Non-Exempt
  • 1) CPR certification
  • 2)  Completion of unit provided EKG interpretation class
New Hires will have 60 days to acquire the required Basic Life Support (CPR or any other life support certifications required for the job).
  • There is an inherent potential for mucous membrane or skin contact with blood, body fluids, or tissues, or a potential for spills or splashes during the performance of the job. 
  • Universal precautions must be observed and protective devices worn by the employees when performing those tasks likely to cause exposure.
Employment standards include current requirements as determined by Federal, State, and Wise Health System policy.

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