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Wise Health Clinic - Referral Coordinator, Decatur

Location: Decatur, TX
Date Posted: 10-01-2018
  • Assemble information concerning patient's clinical background and referral needs.
  • Per referral guidelines, provide appropriate clinical information to specialist.
  • Be the clinic program navigator and point of contact for patients and families, with patients and families having direct access for asking questions and raising concerns.
  • May assume advocate role on the patient's behalf with the carrier to ensure approval of the necessary supplies/services for the patient in a timely fashion.
  • Strong customer service focus.
  • Creates, tracks, and follows up on referrals for all three WHC Primary Care Clinics.
  • Works with insurance companies to pre-authorize clinical procedures
  • Reports to the WHC Manager/ Director
  • High school preferred, General education degree (GED)
  • Insurance/Precertification Referral experience preferred
  • There is an occasional risk of exposure to mucous membranes or skin contact with blood, body fluids, or tissues, or a potential for spills or splashed during the performance of the job. 
  • Universal precautions must be observed and protective devices worn by the employee when performing a task that is likely to cause exposure.
Employment standards include current requirements as determined by Federal, State, and Wise Health System policy.
Physical requirements:
  • Duties of this position require intermittent walking, sitting, standing, some bending, reaching and lifting up to 40 pounds
Employee status:
  • Hourly Salary
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